Privacy Policy
Last updated: January 21, 2026
At SendMyLove, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account: Email address, phone number, and password
- Set up your profile: Your wife's name, nickname/pet name, anniversary date, and birthday
- Configure preferences: Message theme preferences and delivery frequency
- Make payments: Payment information (processed securely by Stripe)
- Contact us: Any information you provide in support requests
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize message suggestions with your wife's name or nickname
- Send you daily/weekly message suggestions based on your preferences
- Send special occasion messages on anniversaries and birthdays
- Process payments and send transaction confirmations
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, and administrative messages
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use trusted third-party services (Stripe for payments, SendGrid for emails) that need access to certain information to perform services on our behalf
- Legal Requirements: If required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS encryption
- Passwords are hashed and never stored in plain text
- Payment information is processed by Stripe and never stored on our servers
- We use secure, httpOnly cookies for authentication
- Regular security audits and updates
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will delete your personal information within 30 days, except where we are required to retain it for legal or accounting purposes.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at [email protected]
7. Cookies
We use essential cookies to keep you logged in and remember your preferences. We do not use tracking cookies or share cookie data with advertisers. You can disable cookies in your browser, but this may affect the functionality of our service.
8. Children's Privacy
SendMyLove is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SendMyLove
Email: [email protected]
